Return Policies
Because card condition and sealed-product authenticity are part of what you're paying for, our return policy is built around protecting that for every buyer. Here's how it works.
Damaged or Incorrect Items
If an item arrives damaged in transit, or you received the wrong card or product, contact us within 7 days of delivery with your order number and a photo of the item. We'll arrange a replacement, store credit, or refund — your choice.
Singles (Individual Cards)
Singles are graded and priced by condition before listing, so all single-card sales are final once the order is picked up or delivered as described. If a card arrives in noticeably worse condition than listed, that's covered under Damaged or Incorrect Items above — just reach out with photos.
Sealed Product
Sealed boosters, boxes, and bundles may be returned unopened within 7 days of pickup or delivery for a refund or store credit. Once a sealed product has been opened, it can no longer be returned or exchanged — this protects every customer from tampered or resealed product entering our stock.
Non-Returnable Items
- Opened sealed product (boosters, boxes, bundles)
- Items marked "Sold As-Is" or clearance/bulk cards
- Store credit issued from a buylist / sell-in trade
How to Request a Return
Send us a message through Contact Us with your order number, the item(s) involved, and photos if applicable. We'll respond with next steps — most requests are resolved within 1–2 business days.
Not sure if your item qualifies? Ask us before sending anything back — we're happy to walk you through it.