Privacy Policy

Information We Collect

We collect information you provide directly to us, and some information automatically as you browse.

• Account & contact information — name, email address, phone number, and shipping address when you create an account, place an order, or submit a sell/buylist request.
• Order & transaction information — items purchased or sold, prices, payment method used, and order status. We do not store your full card or bank account numbers; payments are handled directly by our payment processor.
• Communications — messages you send us through the contact form, along with any details you choose to include.
• Usage & device information — pages visited, cart contents, and similar data collected automatically via cookies. See our Cookie Policy for details.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, buylist submissions, and payments
• Communicate with you about orders, inquiries, and account activity
• Maintain your cart and account preferences between visits
• Improve our catalog, pricing, and the store experience
• Detect and prevent fraud, abuse, or security issues
• Comply with legal and tax obligations

How We Share Your Information

We do not sell your personal information. We share it only where necessary to operate the store:

• Payment processors (e.g. PayMongo) — to securely process online payments. They receive only what's needed to complete your transaction.
• Shipping & courier partners — to deliver orders and buylist shipments.
• Service providers who help us run the site (e.g. hosting, email delivery), bound to use your information only to provide that service.
• Legal authorities, if required to comply with a law, regulation, or valid legal request.

Cookies

We use cookies to keep you signed in, remember your cart, and (if you allow it) understand how the store is used. You can manage your preferences at any time — see our Cookie Policy for the full breakdown.

Data Retention

We keep your information for as long as your account is active or as needed to provide our services, comply with legal and tax obligations, resolve disputes, and enforce our agreements. You may request deletion of your account data at any time, subject to records we're required to keep by law.

Your Rights

Depending on applicable law (including the Philippine Data Privacy Act of 2012), you may have the right to access, correct, or request deletion of your personal information, object to certain processing, or withdraw consent where processing is based on consent. To exercise any of these rights, contact us and we'll respond as promptly as we can.

Data Security

We take reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, so we can't guarantee absolute security.

Children's Privacy

This store is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this policy from time to time. Changes take effect once posted on this page, with the "Last updated" date above reflecting the most recent revision. We encourage you to review this page periodically.